SummaryThe Wholesale Training Specialist is responsible for delivering training to support Breitling's Partner Retailers on Company training programs to support the expansion of the network and achievement of sales targets, as well as elevate the customer experience. Above all, the Wholesale Training Specialist will teach, motivate, and inspire the retail sales teams to ensure consistency in service excellence and behaviors to support meeting business objectives.
Responsibilities- Partner with Training Managers Retail & Wholesale and Sales Director to assess training and development needs of retailers across the North American & Caribbean markets.
- Plan implementation of all training activities in support of the global and market training initiatives.
- Coach and train retail sales team through on-the-floor observation and partnership moments to maximize business opportunities and drive revenue.
- Facilitate on-the-job learning on the selling floor through partnership and leading by example.
- Leverage business acumen to report on effects of training and skill development needed.
- Establish effective partnerships and communication to ensure training programs and processes are delivered.
- Focus on delivering high impact training that maximizes learner participation, comprehension and application of material.
- Collaborate and influence across all levels of leadership to maximize business and revenue.
- Evaluate the effectiveness of training programs and influence future program design and delivery as needed.
- Coordinate and order all necessary training supplies within Company guidelines and budget.
- Participate in multiple projects and special assignments as required.
- Travel extensively to Breitling partner stores including but not limited to United States, and Caribbean to deliver trainings and support training initiatives.
Requirements- Sales experience with wholesale accounts is a must.
- Wholesale or retail training experience, preferably in a luxury retail setting, is a plus.
- Experience in delivering product and service centric training.
- Demonstrated confidence and propensity for being on the selling floor and interacting with luxury clientele.
- Strong coaching and motivational speaking abilities.
- Knowledge of adult learning principles and training methodologies preferred.
- Demonstrated business acumen and understanding of the product and retail business.
- Strong presentation and facilitation skills.
- Excellent interpersonal, organizational, and communication skills, both verbal and written.
- Customer-focused attitude with high level of professionalism.
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