Assistant Manager - Timepiece Servicing and Personalization

The Assistant Manager - Timepiece Servicing and Personalization is responsible for overseeing the day-to-day operations of the department, ensuring productivity, quality targets, and deadlines are met. This role involves managing team performance, providing direction, coaching, and feedback, and supporting business analysis and reporting.

• Leverage existing talent to comply with labor budget and set clear goals.
• Foster an inclusive culture and provide ongoing performance feedback.
• Develop management knowledge through hiring, engagement, and coaching.
• Set goals aligned with the luxury brand and measure results.
• Plan and forecast department needs based on historical trends.
• Manage workflow, conduct ROI analysis, and provide contingency plans.
• Support projects that align with business strategy and growth.

• Bachelor's degree and 3 years of business experience.
• Experience with luxury products or in retail, manufacturing, or distribution.
• Proficiency in Microsoft Office and strong communication skills.
• Ability to work with cross-functional teams and inspire trust and professionalism.
• Flexible work schedule with potential for overtime and weekends.
• Preferred experience in a manufacturing or repair environment.