Store Director - Soho Greene Street

Loewe is seeking a Store Director for our Soho location. This role is responsible for driving business through sales support, implementing operational policies, training, and stock management. The position requires leading with the highest degree of customer service and empowering associates to make decisions that provide an elevated customer experience.

• Develop, train, and empower associates to achieve and exceed sales objectives.
• Demonstrate leadership on the selling floor, coaching and mentoring the sales team.
• Manage team efforts in clienteling, including effective usage of client books for new client acquisition and retention.
• Meet set category and consignment goals as defined by management.
• Support the sales process and handle customer issues or complaints.
• Ensure compliance with corporate policies and procedures.
• Perform daily reporting and analysis as directed.
• Ensure store visual merchandising guidelines are met and maintained.
• Mentor sales associates and assist in recruitment and development of associates.
• Maintain inventory accuracy and shrink rates within company standards.

• 5+ years of store management experience within a luxury setting.
• Proficient digital literacy.
• College degree or equivalent experience.
• Foreign languages a plus.
• Ability to empower others and build effective teams.
• Experience in the Beverly Hills market strongly preferred.
• Strong oral and written communication skills.
• Ability to mediate issues and resolve concerns.
• Demonstrated service orientation and customer focus skills.