Summary
The Beauty Counter Manager leads sales and customer service for an assigned luxury beauty brand at the store counter, combining hands-on beauty application with coaching and sales responsibilities to drive results and build customer relationships.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products aligned with customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize business results
- Collaborate with team members to create a welcoming inclusive environment
- Handle sales transactions, refunds, and exchanges while promoting loyalty program enrollment
- Keep department organized clean and customer ready
- Stay current on beauty trends products and industry knowledge through trainings
Requirements
- Passion for beauty including makeup application and skincare
- Excellent customer connection and proactive problem solving skills
- Empathy respect and ability to provide supportive customer experiences
- Strong multitasking organization and follow through abilities
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership accountability and initiative
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