SummaryAs an Assistant Store Manager at RIMOWA Bal Harbour, you will support the Store Manager in enhancing the store's overall performance. You will lead the team in generating sales through exceptional client relations and product knowledge, acting as an ambassador for the RIMOWA brand.
Responsibilities- Lead the team in achieving personal and store sales goals.
- Demonstrate sales leadership by actively participating on the selling floor.
- Provide feedback to the Store Manager on product assortment, buying trends, and customer requests.
- Train the team in selling techniques and product knowledge.
- Lead by example, demonstrating the highest level of service for a luxury brand while cultivating new and existing clients.
- Act as a brand ambassador, engaging in community outreach and networking opportunities.
- Coach the sales team on performance and provide professional development.
- Motivate the sales team by creating a fun work environment.
- Implement RIMOWA clienteling practices to enhance team members' business and overall store performance.
- Communicate with the manager to ensure inventory meets business needs.
- Manage repair processes in line with RIMOWA policies while providing exceptional customer service.
- Conduct inventory counts and manage stock movement.
- Maintain operation of all POS functions for accurate store reporting and accounting.
- Assist in weekly and monthly sales/marketing reports using Excel and Cegid.
- Manage facilities issues while controlling operational costs.
- Merchandise the store and execute window displays according to company directives.
- Maintain display fixtures, lighting, and marketing material.
Requirements- Completion of a High School diploma or equivalent.
- At least 3 years of experience in a retail environment.
- Experience in a luxury retail environment is an asset.
- Proven ability to drive sales from start-up and execute events.
- Strong existing network in the industry and/or community is preferred.
- Ability to lift boxes up to 20lbs repeatedly.
- Availability to work evenings, weekends, and holidays.
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