Summary
The Assistant Store Manager partners with the General Manager to support all store functions including sales, operations, talent management, clientele development, and merchandising while ensuring a positive customer and workplace experience.
Responsibilities
- Achieve or exceed sales targets and drive top and bottom-line results for the location
- Investigate customer issues, develop solutions, prepare reports, and coach staff
- Train staff on standard operating procedures and ensure SOP compliance
- Monitor inventory planning and maintain in-stocks, turnover, and flow metrics
- Maintain loss prevention procedures and enhance receiving security
- Review retail profit and loss to identify profitability opportunities and coach associates
- Analyze sales trends to identify top and slow sellers and execute merchandising strategy
- Perform store opening and closing procedures per company standards
- Manage internal communications and ensure timely sharing of applicable messages
Requirements
- 1 to 3 years of store management experience, preferably with fashion or luxury brands
- BA or BS degree
- Experience in retail operations including payroll, shrink management, and inventory control
- Leadership in recruitment, development, and mentoring of associates
- Strong presentation skills and ability to lead product knowledge sessions
- Solid understanding of retail math and analytics to drive business decisions
- Ability to work retail hours, stand for long periods, and multi-task in a fast-paced environment
- Advanced Microsoft Office skills, specifically Word and Excel
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