SummaryAs an Associate General Manager at GV-VERSACE Madison Avenue, you will play a crucial role in supporting the General Manager in leading a high-performance team to drive sales and achieve profitability. You will ensure compliance with company policies and maintain the highest standards of customer service and store presentation.
Responsibilities- Support the development and leadership of a high-performance sales team through training, coaching, and motivational activities.
- Assist in monitoring daily activities and the efficiency of the sales staff, acting as a role model.
- Ensure compliance with operational and company policies and procedures.
- Build relationships with new and existing clients and maintain an active social presence in the community.
- Collaborate on events, marketing, and client experience initiatives to optimize business.
- Support back-of-house operations including inventory, maintenance, and security.
- Maintain visual merchandising standards and ensure store presentation aligns with company directives.
- Lead interactive morning briefs and communicate improvements in client experience to the sales team.
- Act as a Brand Ambassador, upholding the boutique's image and Versace's brand values.
Requirements- Bachelor’s degree in Fashion or Business preferred.
- Minimum of 5 years of management experience, preferably in luxury retail.
- Strong understanding of specialty retail, including clienteling and store operations.
- Proficiency in retail point of sale systems, Word, Excel, and email.
- Strong leadership, critical thinking, and problem-solving skills.
- Ability to thrive in a high-paced environment and multitask effectively.
- Positive, outgoing personality with a focus on sales and teamwork.
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