Summary
The Associate Manager supports the General Manager to drive strategic plans and execute initiatives to ensure a profitable store. This role helps lead talent development, maintain brand standards, and act as a decision maker in the General Manager's absence while delivering operational excellence and customer experience.
Responsibilities
- Support General Manager in analyzing business trends and strategic planning for the store
- Educate and coach team on sales and profit performance tools and resources
- Create and maintain a consistent customer experience aligned to brand expectations
- Assist in creating store client development strategy and lead community outreach
- Execute talent strategy and collaborate to build and develop store team
- Drive networking and recruitment activities in the market
- Manage store processes including inventory control to achieve shrink goals
- Champion new technology and selling techniques to drive business results
- Ensure sales floor and store standards consistently exceed expectations
Requirements
- College degree or equivalent a plus
- Retail management or similar experience in a complex high-volume specialty environment preferred
- Ability to communicate effectively with customers and store personnel
- Ability to perform physical tasks including lifting up to 30 lbs and standing for multiple hours
- Ability to operate register and work flexible schedule including evenings weekends and possible travel
- Proven track record of building and maintaining positive working relationships
- Business acumen with strong planning and prioritization skills
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