Summary
The Associate Manager supports the General Manager in strategic planning and execution to ensure a profitable store while maintaining brand integrity. This role assists with talent development, store operations, customer experience, and community outreach to drive business results.
Responsibilities
- Support General Manager in analyzing business trends and creating strategic initiatives
- Educate team on sales and profit performance tools and resources
- Create and maintain a consistent customer experience aligned to brand expectations
- Assist in developing store client strategies and lead market community outreach
- Execute talent strategy and participate in recruiting and networking activities
- Provide coaching, feedback and learning opportunities to employees
- Manage store processes including inventory control to achieve shrink goals
- Champion use of technology to support new selling techniques
- Ensure sales floor and store standards consistently exceed expectations
Requirements
- College degree or equivalent a plus
- Retail management or similar industry experience in a complex high volume specialty environment preferred
- Ability to communicate effectively with customers and store personnel
- Ability to perform physical tasks including lifting up to 30 lbs and standing for multiple hours
- Ability to operate register and maneuver around sales floor and stock areas
- Willingness to work flexible schedule including days evenings weekends and occasional travel
- Proven track record of building and maintaining positive working relationships
- Business acumen with strong planning and time management skills
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