Summary
The Associate Manager supports the General Manager in executing strategic plans and driving a profitable store business. This role helps deliver an exceptional customer experience through operational excellence, talent development, and adherence to brand standards.
Responsibilities
- Support analysis of business trends and strategic planning for store initiatives.
- Educate the team on sales and profit performance tools and support store sales goals.
- Contribute to client development strategy and lead community outreach.
- Execute talent strategies, recruit, coach, and develop employees.
- Manage store processes, inventory control, and execution to achieve shrink goals.
- Promote new selling technology, uphold company policies, and maintain high store standards.
- Share business trends and profit opportunities with the General Manager and District Director.
Requirements
- Retail management or related experience in a complex, high-volume, or high-profile specialty environment preferred.
- Strong communication, business acumen, planning, prioritization, and time management skills.
- Demonstrated ability to build positive working relationships with customers, managers, and coworkers.
- Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel.
- Ability to stand, walk, move around the store, and lift or climb up to 30 pounds.
