Beauty Advisor - Cosm

Summary

The Beauty Advisor provides outstanding customer service and drives individual and vendor line sales while acting as the brand expert on the cosmetics counter. Reporting to the Cosmetics Selling Manager, this role focuses on clienteling, pre-booked consultations, maintaining merchandising standards and closing retail sales. The advisor builds and maintains customer relationships and works collaboratively with the team to meet department goals.

Responsibilities

• Achieve and exceed individual and vendor line sales goals and event targets
• Provide professional make up and treatment consultations and applications
• Utilize online clienteling tools to record and maintain client information and preferences
• Deliver exceptional customer experience from approach through follow up
• Maintain a clean, tidy and welcoming counter and merchandising standards
• Participate in in house training programs and pre booked facial consultation events
• Collaborate with team members and liaison with account executive to represent the department

Requirements

• Minimum 1 year retail experience, preferably in cosmetics
• Demonstrated successful sales experience and history of exceeding quota
• Ability to work in a fast paced, team oriented environment with multi tasking
• Experience using online clienteling tools or willingness to learn proprietary software
• Strong interpersonal skills with tactful and diplomatic approach to customers
• Attention to detail, initiative and ability to work independently to drive business
• Sound business judgment and organizational ability