Summary
The Beauty Advisor develops long lasting customer relationships to drive sales and loyalty while delivering expert product knowledge and exceptional service. This commission-based retail role supports brand goals through client acquisition, retention, and in-store events.
Responsibilities
- Deliver extraordinary service to all customers
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the store selling team
- Maintain relationships with buyers, vendors, and selling management
- Drive brand sales via marketing opportunities, events, and assortment recommendations
- Attend educational sessions including product and vendor training
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with clients via phone mail and electronic methods
Requirements
- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Ability to work a flexible schedule including nights weekends and holidays
- Highly collaborative and able to multi-task in a fast-paced environment
- Make-up artistry or aesthetics certificate may be required for certain brands
- Prior retail sales experience in a luxury environment preferred
- Bilingual French and English preferred
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