Summary
The Beauty Advisor builds deep, long lasting customer relationships to drive sales, service, and loyalty in a luxury retail environment. This commission-based role requires delivering exceptional customer service, product expertise, and contributing to brand and store objectives.
Responsibilities
- Deliver extraordinary service to all customers
- Meet and exceed personal and brand sales and service targets
- Acquire new clients and grow and retain a loyal personal client base
- Share expert product knowledge with the store selling team
- Maintain relationships with buyers, vendors, and selling management
- Drive brand sales through marketing opportunities and event execution
- Attend educational sessions and vendor seminars
- Perform floor recovery, visual merchandising, price changes and sales support tasks
- Communicate with personal clients via phone mail and electronic methods
Requirements
- High school diploma
- Minimum of two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Ability to work a flexible schedule including nights weekends and holidays
- Strong collaboration and multitasking skills in a team environment
- Make-up artistry or aesthetics certificate may be required for certain brands
- Prior luxury retail sales experience preferred
- Ability to resolve customer service issues and work with management
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