Summary
The Sales Associate for womens footwear builds lasting relationships with customers to drive sales, service, and loyalty in a luxury retail environment. This commission-based role requires meeting sales targets, supporting merchandising tasks, and participating in training to stay current on product and trends.
Responsibilities
- Deliver extraordinary customer service consistently
- Exceed sales and service goals and targets
- Build and maintain a loyal personal client base through acquisition and retention
- Attend product knowledge and vendor training sessions
- Perform floor recovery visual merchandising and price changes
- Communicate with clients via phone mail and electronic methods for events and follow up
- Resolve customer service issues and escalate to management when needed
- Comply with health safety privacy and cyber security policies
- Perform other duties as assigned
Requirements
- Minimum of 4 years experience in a commission-based luxury sales environment
- Proven track record of achieving and exceeding sales quotas
- Flexible availability including evenings weekends and holidays
- Collaborative team-oriented mindset
- Ability to leverage social media to build a personal brand and client base
- Skilled in using multiple technology channels for client engagement
- Strong knowledge of current and emerging fashion trends
- Broad product knowledge across store merchandise categories
- Proactive about staying informed on new merchandise deliveries
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