Summary
The Beauty Advisor delivers an elevated client experience by providing personalized beauty consultations, professional makeup application, and product recommendations to achieve sales goals and grow client relationships. This role requires strong retail sales experience in the beauty industry, comfort with clienteling tools and social media, and a focus on exceptional service and merchandising standards.
Responsibilities
- Achieve and exceed individual cosmetic and event sales goals and department targets
- Provide dynamic in-store service and professional makeup consultations and applications
- Use effective questioning to identify client needs and recommend appropriate products and services
- Grow business through clienteling tools and social media engagement to build personal brand
- Cross sell across product lines to increase client basket and revenue
- Proactively offer and explain in-store services to personalize the client experience
- Maintain clean and welcoming counter standards and merchandising presentation
- Record and maintain client information and preferences using online clienteling resources
- Perform ad hoc responsibilities to support the department and store operations
Requirements
- Minimum 1 year retail experience within the beauty industry
- Demonstrated successful sales history achieving or exceeding goals
- Comfortable using technology, online clienteling tools, and social media platforms
- Strong communication skills and ability to build positive interpersonal relationships
- Ability to problem solve and contribute to a collaborative team environment
- Professional presentation and makeup application skills
- Customer focused with strong listening skills and timing
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