Beauty Advisor

Summary

The Beauty Advisor provides exceptional customer service and drives individual and vendor line sales while maintaining strong customer relationships and adhering to company standards. Reporting to the Cosmetics Selling Manager, the role focuses on clienteling, in-house training, facial consultation events, merchandising the counter and proficiently closing retail sales. The advisor uses the companys clienteling system to build and manage their own book of business and meet sales targets.

Responsibilities

• Greet customers and deliver a high level of customer service throughout the sales process
• Achieve and exceed individual and vendor line sales goals and event targets
• Perform professional make-up and treatment consultations and applications
• Utilize online clienteling tools to record client information and preferences
• Maintain a clean, tidy and properly merchandised counter selling area
• Support pre-booked facial consultation events and in-house training programs
• Work collaboratively with team members and liaise with designated Account Executive
• Follow up with customers to drive repeat business and loyalty

Requirements

• Minimum 1 year of retail experience, preferably in cosmetics
• Proven sales record with ability to exceed quota
• Ability to work in a fast-paced, team oriented environment with minimal supervision
• Proficiency or ability to learn proprietary clienteling tools and software
• Strong interpersonal skills with diplomatic and direct communication
• Attention to detail, initiative and strong organizational ability
• Ability to work both independently and as part of a team to drive business