Summary
Lead sales and customer experiences for an assigned beauty brand at a store counter, combining hands-on beauty services with sales and team collaboration. Drive counter performance through personalized makeup applications, skincare consultations, digital and in-store selling, and vendor event execution. Maintain a welcoming, organized counter and stay current on beauty trends and product knowledge.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor and customer relationships
- Handle sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Keep the department customer-ready through organization and cleanliness
- Collaborate with team members to create an inclusive customer environment
- Stay up to date on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and proactive problem solving skills
- Empathy and respect for customers during beauty services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and interest in using networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Experience selling in a commissioned retail beauty environment
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