Summary
Manage a luxury beauty counter delivering personalized beauty experiences, driving sales and building customer relationships through in-store and digital channels. Serve as both salesperson and educator, maintain counter presentation, and coordinate vendor events and promotions.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products
- Achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Maintain department organization and cleanliness to remain customer-ready
- Stay current on beauty trends and brand product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and proactive problem solving
- Empathy and respect when assisting diverse customers
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to stand and move continuously and lift up to 25 pounds
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