Summary
The Beauty Counter Manager leads sales and customer experiences for an assigned luxury beauty brand within the department, acting as both salesperson and educator to drive in-store and digital sales while maintaining counter presentation and vendor relationships.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer needs
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds exchanges and Nordstrom Rewards account openings
- Keep the counter organized clean and customer-ready
- Train on and stay current with beauty trends products and brand knowledge
- Collaborate with team members to create a welcoming inclusive environment
Requirements
- Passion for beauty trends makeup application and skincare
- Excellent customer connection and proactive problem solving skills
- Strong multitasking organization and follow-through abilities
- Drive to achieve sales goals and comfort with networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership accountability and initiative
- Ability to be on feet continuously with frequent bending reaching and lifting up to 25 pounds
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