Summary
The Beauty Counter Manager delivers personalized beauty experiences and drives sales for an assigned brand through in-store and digital engagement. This role blends sales and teaching, managing vendor relationships and events while maintaining a customer ready counter and staying current on beauty trends.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Collaborate with team members to create a welcoming inclusive environment
- Maintain organization and cleanliness to keep department customer ready
- Participate in trainings to stay current on products and industry knowledge
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent ability to connect with customers and handle concerns
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Eligibility for performance based incentives or bonuses
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