Beauty Counter Manager - Cherry Hill

Summary

The Beauty Counter Manager oversees sales and customer experiences for an assigned luxury beauty brand at the store counter, acting as both salesperson and educator. This role focuses on delivering personalized makeup and skincare services, achieving counter sales goals through in-store and digital selling, and maintaining counter presentation and vendor relationships.

Responsibilities

• Perform makeup applications and skincare analyses to recommend products.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor and customer relationships.
• Process sales, refunds, and exchanges and enroll customers in rewards programs.
• Collaborate with team members to create a welcoming inclusive environment.
• Maintain counter cleanliness and organization to keep department customer-ready.
• Stay current on beauty trends and product knowledge through training.

Requirements

• Passion for beauty, makeup application, and skincare.
• Excellent customer connection and ability to handle customer concerns.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in networking and technology.
• Ability to work a flexible schedule including evenings and weekends.
• High level of ownership, accountability, and initiative.
• Comfort working in a commissioned sales environment.