Beauty Counter Manager - Downtown Seattle

Summary

The Beauty Counter Manager creates personalized beauty experiences while maximizing sales for an assigned luxury beauty brand. This role combines selling, teaching, and managing vendor relationships and events to drive results in a commissioned retail environment.

Responsibilities

• Conduct makeup applications and skincare analyses
• Recommend products based on customer beauty goals
• Set and achieve personal and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships
• Manage sales transactions including refunds and exchanges
• Maintain department organization and cleanliness to be customer-ready
• Keep up with beauty trends and product knowledge through trainings

Requirements

• Passion for customer service and beauty including makeup and skincare
• Excellent ability to connect with customers and handle concerns
• Empathy and respect during makeup and skincare applications
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals and use networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative