Summary
Manage an assigned luxury beauty brand counter delivering personalized makeup and skincare services while driving sales both in-store and digitally. This role combines customer service, sales, and vendor collaboration to create memorable beauty experiences and meet performance goals.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Provide excellent customer service and build customer loyalty including opening rewards accounts
- Collaborate with team members to maintain a welcoming and inclusive environment
- Maintain counter organization, cleanliness, and customer readiness
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Strong ability to connect with customers and handle concerns empathetically
- Proven multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Physical ability to stand and move continuously and lift up to 25 pounds
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