Summary
The Beauty Counter Manager leads sales and customer service for an assigned beauty brand, delivering personalized makeup and skincare experiences while driving counter performance. This role blends selling, teaching, and event coordination to build customer loyalty and achieve sales goals in a commissioned environment.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Conduct sales transactions, returns, and open new customer accounts
- Keep the counter organized, clean, and customer-ready
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create an inclusive customer experience
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and communication skills
- Ability to handle customer concerns with empathy and respect
- Strong multitasking, organization, and follow-through
- Drive to achieve sales goals and use networking and technology
- Flexible availability including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for long periods and lift up to 25 pounds
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