Summary
The Beauty Counter Manager for Mens Fragrances leads sales and customer experiences at the beauty counter, combining selling with teaching to maximize counter performance. This role focuses on personalized beauty consultations, digital and in-store selling, event execution, and vendor relationship management to drive sales and customer loyalty.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products to meet customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive business results
- Manage sales transactions, refunds, and exchanges while opening new rewards accounts
- Create a welcoming inclusive environment and collaborate with team members
- Maintain counter organization and cleanliness to keep department customer-ready
- Stay current on beauty trends products and industry knowledge through training
Requirements
- Passion for customer service and beauty including trends makeup application and skincare
- Excellent ability to connect with customers and handle customer concerns professionally
- Empathy and respect for customers during makeup and skincare application
- Strong multitasking organization and follow-through skills
- Drive to achieve sales goals with interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership accountability and initiative
- Eligible to work in the location and pass background checks as required
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