Summary
The Beauty Counter Manager delivers personalized beauty experiences while maximizing sales for an assigned luxury brand. This role combines sales, product education, and customer relationship building in a commissioned retail environment at a department store counter.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive results
- Maintain counter organization and cleanliness to keep department customer-ready
- Handle sales transactions including refunds and exchanges
- Open new customer loyalty accounts to build repeat business
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for customer service and beauty including makeup and skincare
- Strong ability to connect with customers and handle concerns professionally
- Empathy and respect when providing makeup and skincare services
- Excellent multitasking, organization, and follow-through skills
- Drive to achieve sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to be on feet and lift up to 25 pounds as needed
We have summarized this job description for you, click apply to see more details from the employer.