Beauty Counter Manager - Somerset Collection

Summary

Manage a luxury beauty counter delivering personalized makeup and skincare consultations, driving sales through in-store and digital channels, and maintaining vendor relationships. Serve as both a salesperson and educator to build customer loyalty and achieve counter goals. Oversee daily counter operations, events, and merchandising to ensure a customer-ready environment.

Responsibilities

• Conduct makeup applications and skincare analyses tailored to customer goals
• Set and achieve personal and counter sales targets using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize results
• Handle sales transactions including refunds and exchanges and open customer accounts
• Collaborate with team members to create a welcoming and inclusive environment
• Maintain organization and cleanliness of the department to remain customer-ready
• Stay current on beauty trends and product knowledge through training

Requirements

• Passion for beauty, makeup application, and skincare
• Excellent customer connection and ability to handle customer concerns
• Strong multitasking, organization, and follow-through skills
• Drive to achieve sales goals and willingness to use networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative
• Ability to stand and move continuously for 6-8 hours and perform physical tasks