Summary
The Beauty Counter Manager provides personalized beauty experiences, maximizes sales for an assigned beauty brand, and leads vendor events and counter operations within the store. This role combines direct selling, product education, and team collaboration to build customer loyalty both in-store and digitally.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer goals
- Recommend products and set personal and counter sales goals
- Utilize in-store and digital selling tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain vendor relationships to drive results
- Handle sales transactions including refunds and exchanges
- Maintain counter organization and cleanliness to keep department customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and proactive problem-solving skills
- Empathy and respect for customers during makeup and skincare services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to stand and move continuously and lift up to 25 pounds
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