Summary
The Beauty Counter Manager delivers personalized beauty experiences, maximizes sales for an assigned beauty brand, and mentors customers and team members through makeup applications, skincare consultations, and digital selling. This role balances selling and teaching responsibilities while maintaining counter presentation and managing vendor events and promotions.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer beauty goals
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain vendor relationships to drive business results
- Handle sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Keep the beauty department organized, clean, and customer ready
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create an inclusive customer environment
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and problem solving skills
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow through abilities
- Drive to achieve sales goals and use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High ownership, accountability, and initiative
- Experience working in a commissioned sales environment
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