Summary
The Beauty Counter Manager leads sales and customer experiences for an assigned beauty brand, delivering makeup applications, skincare consultations, and personalized recommendations while driving counter performance and building customer loyalty through in-store and digital engagement.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges
- Open new customer reward accounts and grow customer following
- Maintain department organization, cleanliness, and customer readiness
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection and proactive problem solving skills
- Empathy and respect for customers during applications
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and comfort with networking and technology
- Flexible availability including evenings and weekends
- Ability to continuously move for 6-8 hours and lift up to 25 pounds occasionally
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