Boutique Manager - Topanga

Summary

The Boutique Manager leads all aspects of the boutique to achieve business objectives, drive sales and KPI performance, ensure operational excellence, and deliver exceptional client experiences while representing brand values.

Responsibilities

• Drive sales performance to meet targets and maximize profitability
• Analyze performance data and develop action plans to improve results
• Ensure boutique operations comply with brand and group guidelines
• Maintain boutique image and standards
• Create exceptional client experiences and oversee client satisfaction metrics
• Plan and host events and activations to engage clients and grow reach
• Recruit, develop, and retain a high performing team
• Conduct in-store training, coaching, and performance reviews
• Represent the boutique for flagship events and corporate visits

Requirements

• 5 years retail management experience
• Strong communication and interpersonal skills
• Customer centric mindset with focus on client experience
• Business driven and analytical with KPI focus
• Self managing and strong team leadership ability
• Ability to recruit and develop talent
• Outgoing and professional personality