Summary
Provide personalized beauty consultations and sales for luxury makeup and skincare within the beauty department, creating welcoming experiences and building customer relationships both in-store and digitally.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer goals
- Recommend products and drive sales for luxury beauty brands
- Book appointments and support in-store beauty events and services
- Engage customers through in-person and digital selling including text and social media
- Handle sales transactions including refunds and exchanges
- Maintain department organization and cleanliness to remain customer-ready
- Collaborate with team members to create an inclusive environment
- Stay current on beauty trends and product knowledge through trainings
- Open and manage customer rewards accounts to build loyalty
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer connection and communication skills
- Ability to handle customer concerns with empathy and respect
- Strong multitasking, organization, and follow-through skills
- Drive to meet sales goals and willingness to use networking and technology
- Comfort with in-person and digital selling techniques
- Ability to work a flexible schedule including evenings and weekends
- Willingness to complete trainings provided by employer and brand partners
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