Summary
Create personalized beauty experiences for customers in Nordstrom's Beauty Department, with a focus on Chanel products. Build customer relationships and drive in-store and digital sales through product knowledge, makeup and skincare services, and attentive customer care.
Responsibilities
- Conduct makeup applications and skincare analyses, and recommend products based on customer goals.
- Set and achieve sales goals through in-store and digital selling, including text and social media tools.
- Book appointments and promote sales for in-store beauty events and services.
- Keep the department organized and customer-ready, and stay current on beauty trends and products through training.
- Process sales, refunds, and exchanges, and build customer loyalty, including through Nordstrom Rewards accounts.
- Collaborate with team members to create a welcoming and inclusive customer environment.
Requirements
- Passion for customer service, beauty trends, makeup application, and skincare.
- Strong customer connection, problem-solving, multitasking, organization, and follow-through skills.
- Ability to contribute to a positive team environment and achieve sales goals using networking and technology.
- Flexible schedule availability, including evenings and weekends.
- Ability to move continuously during shifts, handle merchandise, and lift up to 25 pounds occasionally.
