Summary
Create personalized beauty experiences through makeup application, skincare consultation, and tailored product recommendations. Engage customers both in-store and digitally to build relationships and drive sales for luxury beauty brands. Maintain a polished, customer-ready department and contribute to a collaborative team environment.
Responsibilities
- Perform makeup applications and skincare analyses, recommending products to meet customers' beauty goals
- Engage customers to build loyalty and a personal following in-store and via digital tools, including text and social media
- Set and achieve sales goals through individual selling and participation in events and services
- Book appointments, drive sales for beauty events, and execute in-store services
- Process sales, refunds, and exchanges and assist customers with Nordstrom Rewards account enrollment
- Keep the beauty department organized, clean, and merchandise customer-ready; participate in brand and company trainings
Requirements
- Passion for beauty, makeup application, skincare, and current industry trends
- Excellent customer service and communication skills with empathy and respect for all customers
- Strong multitasking, organization, and follow-through with a drive to meet sales goals
- Comfort using technology and social tools for digital selling and customer outreach
- Ability to work a flexible schedule including evenings and weekends and physically perform tasks such as standing for extended periods and lifting up to 25 pounds
