Summary
Provide personalized beauty experiences in a luxury department setting by engaging customers, performing makeup applications and skincare analyses, and driving both in-store and digital sales. Maintain product and trend knowledge through trainings and support a welcoming team environment while assisting with transactions and loyalty program enrollment.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products based on customer goals
- Engage customers to understand needs and maximize sales for beauty brands
- Book appointments and drive sales for in-store beauty events and services
- Utilize digital selling tools including text and social media to build customer relationships
- Manage sales transactions, refunds, and exchanges accurately
- Maintain department organization and cleanliness to remain customer-ready
- Collaborate with team members to create an inclusive environment
- Keep up with beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, including makeup application and skincare
- Strong customer service and ability to connect with customers
- Excellent multitasking, organization, and follow-through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Empathy and respect for customers during personalized services
- Ability to work a flexible schedule including evenings and weekends
- Ability to handle customer concerns professionally
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