Summary
Provide personalized beauty experiences in a luxury department store beauty department by engaging customers, conducting makeup applications and skincare analyses, and driving sales both in-store and digitally. Maintain product and industry knowledge and contribute to a welcoming team environment while supporting events and appointments.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer goals
- Recommend on-trend and luxury beauty products to maximize sales
- Book appointments and drive sales for in-store beauty events and services
- Engage customers through in-store and digital selling, including text and social media
- Set and achieve sales goals and use selling tools effectively
- Manage sales transactions including refunds and exchanges
- Keep the department organized, clean, and customer-ready
- Collaborate with team members to create an inclusive environment
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer connection and proactive problem solving
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Willingness to participate in trainings provided by employer and brand partners
- Ability to handle sales transactions and enroll customers in rewards programs
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