Summary
Dedicated Selling Associate focused on Moncler women's ready to wear, driving sales through personalized one-on-one customer service, product knowledge, and appointment based selling. The role includes merchandising, educating peers and customers, and using digital tools to support in-store and online sales. The schedule varies based on business needs and may require flexibility across departments.
Responsibilities
- Set and achieve sales goals for in-store and digital channels using selling tools including text and social media
- Build and maintain lasting relationships with customers through appointment based selling and follow up
- Provide expert style and fit advice and educate customers on brand and product value
- Lead and participate in product knowledge meetings and trainings for peers
- Support department readiness through stocking, remerchandising, displays, price markdowns, transfers and cleaning
- Drive new Nordstrom Rewards program account growth
- Provide product feedback to the district manager to inform assortment decisions
- Flexibly perform duties in other departments as business needs require
Requirements
- Excellent communication and interpersonal skills to cultivate customer relationships
- Ability to excel in a competitive team environment and prioritize multiple tasks
- Willingness to work a flexible schedule based on business needs
- Ability to read and use sales reporting in relation to goals
- Knowledge of fashion trends and ability to educate customers on brands and styling
- Confidence selling across a range of price points and demonstrating product value
- Strong organizational skills to manage customer follow up and wardrobe recommendations
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