Summary
Provide personalized beauty experiences in a luxury retail environment by engaging customers, performing makeup applications and skincare analyses, and driving sales both in-store and through digital channels. Maintain department readiness and stay current on beauty trends and product knowledge through training.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products aligned with customer goals
- Engage customers to build relationships and drive sales in-store and digitally
- Use selling tools including text and social media to achieve sales goals
- Book appointments and promote in-store beauty events and services
- Manage transactions including sales, refunds, and exchanges
- Open new customer rewards accounts to build loyalty
- Collaborate with team members to create a welcoming inclusive environment
- Maintain organization and cleanliness to keep department customer-ready
- Participate in training to maintain industry and product knowledge
Requirements
- Passion for beauty, including trends, makeup application, and skincare
- Ability to connect with customers and handle concerns with empathy and respect
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and use networking and technology effectively
- Flexible availability including evenings and weekends
- Willingness to work in a fast paced retail environment
- Ability to build a customer following both in-store and digitally
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