Summary
Provide personalized beauty experiences in a luxury department store environment through makeup application, skincare consultations, and digital and in-store selling. Engage customers to understand needs, build loyalty, and drive sales while maintaining a welcoming and organized beauty department.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer goals
- Recommend products and services from ontrend and luxury beauty brands
- Use digital tools including text and social media to sell and build customer following
- Book appointments and support in-store beauty events and services
- Set and achieve sales goals and participate in performance-based incentives
- Handle sales transactions, refunds, and exchanges
- Maintain department organization, cleanliness, and customer readiness
- Collaborate with team members to create an inclusive customer experience
- Keep current with beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Strong customer service and ability to connect with diverse customers
- Excellent multitasking, organization, and follow-through skills
- Drive to achieve sales goals and ability to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Empathy and respect during hands-on beauty services
- Interest in building customer loyalty and enrolling customers in reward programs
We have summarized this job description for you, click apply to see more details from the employer.
