Summary
Provide personalized beauty consultations and services in a luxury department store setting, creating welcoming experiences and driving sales both in-store and through digital channels. Deliver makeup applications, skincare analyses, and product recommendations while building customer relationships and supporting department presentation.
Responsibilities
- Conduct makeup applications and skincare analyses tailored to customer goals
- Recommend products from ontrend and luxury beauty brands to maximize sales
- Book appointments and drive sales for in-store beauty events and services
- Engage customers digitally using text and social media to build a customer following
- Set and achieve individual and team sales goals
- Manage transactions including sales, refunds, and exchanges
- Maintain department organization cleanliness and customer-ready presentation
- Collaborate with team members to create an inclusive welcoming environment
- Stay current on beauty trends products and brand knowledge through trainings
Requirements
- Passion for beauty trends makeup application and skincare
- Strong customer service and ability to connect with customers
- Empathy respect and professionalism during services
- Excellent multitasking organization and follow-through skills
- Drive to achieve sales goals and interest in using networking technology
- Ability to work a flexible schedule including evenings and weekends
- Capability for continuous movement and physical tasks up to 25 pounds
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