Summary
Provide personalized beauty experiences in a luxury department store setting by engaging customers, performing makeup applications and skincare analyses, and driving in-store and digital sales. Maintain product and trend knowledge while contributing to a welcoming team environment and supporting beauty events and services.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products based on customer goals
- Engage customers to understand needs and build customer loyalty including opening rewards accounts
- Set and achieve sales goals through in-store and digital selling using texts and social media
- Book appointments and drive sales for in-store beauty events and services
- Collaborate with team members to create a welcoming and inclusive environment
- Maintain department organization and cleanliness to keep customer-ready
- Manage sales transactions including refunds and exchanges
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Empathy and respect for customers during applications and services
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in using networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to move continuously for 6-8 hours and lift up to 25 pounds
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