Summary
Full-Time Brand Ambassador focused on delivering personalized and inspiring shopping experiences that exceed customer expectations. The role supports store initiatives, team training, and brand standards while promoting customer engagement and alternative purchasing options.
Responsibilities
- Deliver sales and profit performance using key tools and resources to drive selling
- Support execution of company and store initiatives and maintain store standards
- Participate in team training to achieve business results
- Engage clients through creative outreach and community initiatives
- Champion brand values and represent the expected customer experience
- Support alternative purchasing processes such as Gladly, Click to Zoom, JRNI, and Ship to Home
- Broaden product discovery via QR codes, digital catalogs, and virtual stores
- Provide ongoing feedback to management on successes and opportunities
Requirements
- Retail or similar industry experience in a high-volume specialty environment preferred
- Effective communication skills with customers and store personnel
- Ability to operate register and remain standing and mobile for multiple hours
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas
- Flexible availability including days, evenings, weekends and occasional travel
- Proven ability to build and maintain positive working relationships
- Planning and prioritization and time management skills
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