Brand Ambassador

As a Brand Ambassador, you will have a customer-first mindset and be passionate about providing a personalized and inspiring shopping experience that exceeds customer expectations. You will be a team player who is curious, resourceful, and exemplifies inclusivity, serving as the entry point for future leadership roles within Ralph Lauren.

• Understand and deliver sales and profit performance, utilizing key tools and resources to drive selling.
• Support the store in executing company initiatives and participate in team training to achieve business results.
• Engage clients creatively and expand the client base.
• Deliver a consistent experience aligned with RL Brand expectations and support company and store vision.
• Engage in store client initiatives and community outreach.
• Champion RL core values and embrace new technology and shopping methods.
• Support a collaborative environment focused on the customer.
• Provide ongoing feedback to management on successes and opportunities.
• Strengthen customer connectivity with alternative purchasing processes and broaden product discovery.
• Maintain exceptional productivity standards and uphold company policies and procedures.

• Retail experience or similar industry experience in a complex, high-volume, or high-profile specialty environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, and office; work with chemicals, lift/climb up to 30 lbs., and climb moderately.
• Ability to operate the register, stand, move, and walk for multiple hours.
• Flexible schedule to meet business needs, including day, evening, weekends, and possibly overnight shifts and travel.
• Proven track record of success and ability to build and maintain positive working relationships.
• Strong planning, prioritization, and time management skills.