Summary
Full-Time Brand Ambassadors deliver a personalized and inspiring shopping experience that exceeds customer expectations. They support store initiatives, engage clients and community, and serve as an entry point for future leadership roles by embodying brand values and embracing technology and alternative purchasing methods.
Responsibilities
- Drive sales and profit performance using company tools and resources
- Support execution of store and company initiatives and maintain store standards
- Participate in and support team training to achieve business results
- Engage clients through outreach and creative engagement strategies
- Strengthen customer connectivity with alternative purchasing processes like Gladly and Ship to Home
- Broaden product discovery using QR codes, digital catalogs and virtual stores
- Provide ongoing feedback to management on successes and opportunities
- Uphold company policies and champion core brand values
- Support a collaborative environment focused on the customer
Requirements
- Retail or similar high-volume specialty environment experience preferred
- Effective communication skills with customers and store personnel
- Ability to operate register and remain standing and walking for multiple hours
- Ability to lift up to 30 lbs and maneuver around sales floor and stock areas
- Flexible availability including days evenings weekends and potential travel
- Proven track record building and maintaining positive working relationships
- Planning prioritization and time management skills
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