SummaryAs a Client Advisor at Tag Heuer in Short Hills, you will play a pivotal role in driving sales and enhancing the customer experience within the boutique. You will embody the brand's DNA, acting as a passionate Brand Ambassador both in-store and at events, while consistently achieving sales targets and building long-lasting client relationships.
Responsibilities- Increase boutique sales by working on personal KPIs and delivering memorable in-store experiences.
- Support colleagues and team members in achieving boutique objectives.
- Utilize omnichannel sales strategies to enhance client experiences.
- Propose innovative ideas to boost sales through merchandising, events, and product mix.
- Act as a Brand Ambassador, embodying Tag Heuer's DNA and participating in events.
- Achieve individual clienteling objectives and leverage tools for client outreach.
- Ensure qualitative client data collection and utilize it for personalized client engagement.
- Contribute to daily operations under boutique management supervision, including inventory and store maintenance.
- Apply guidelines related to grooming, attitudes, and visual merchandising.
Requirements- Minimum 2 years of experience in a luxury retail environment.
- Passion for watches, lifestyle trends, new technologies, and sports.
- Fluency in English and the local language; a third language is a plus.
- Strong selling skills, including client discovery, product presentation, and sales closing.
- Understanding of sales KPIs and clienteling metrics.
- Client-centric mindset with excellent interpersonal and communication skills.
- Energetic, self-motivated, and adaptable to changes.
- Team spirit with high integrity and transparency.
- Digitally savvy and a fast learner.
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