Summary
The Client Advisor is a luxury retail sales professional who acts as the brand ambassador responsible for achieving sales objectives through exceptional client service, relationship building, and product expertise in a Bloomingdale's store environment.
Responsibilities
- Engage proactively with clients in-store and remotely to build rapport and recruit new clients
- Deliver personalized client experiences using storytelling and product knowledge
- Drive individual and store sales by monitoring KPIs and maximizing selling opportunities
- Promote virtual appointments and distance sales to create additional selling opportunities
- Accurately process POS transactions and capture client information
- Participate in store operations including stock maintenance and inventory
- Maintain visual merchandising standards and store presentation
- Adhere to grooming guidelines and company policies focused on loss prevention
- Collaborate with team members to support a positive client journey
Requirements
- Minimum 2 years of luxury fashion sales or similar customer service experience
- Proven track record of achieving sales results and building client relationships
- Strong communication and commercial awareness
- Ability to adapt to different clients and fast moving retail environments
- High degree of professionalism, integrity, and teamwork
- Flexibility to work evenings, weekends, and holidays
- Knowledge of fashion trends and passion for luxury products
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