Summary
The Client Advisor is the primary point of contact for clients, delivering personalized luxury service, product expertise, and styling guidance to drive sales and foster client loyalty while representing the brand with high standards.
Responsibilities
- Greet and assist clients with a warm professional approach.
- Provide expert product knowledge and personalized styling advice.
- Drive sales through upselling and cross selling strategies.
- Build and maintain a client book and conduct follow ups and invitations.
- Anticipate client needs and proactively recommend products.
- Ensure store presentation and merchandising align with brand guidelines.
- Process transactions and operate the POS system efficiently.
- Manage inventory, stock replenishment, and product care.
- Support back office tasks and visual merchandising activities.
Requirements
- Previous retail experience in fashion, jewelry, or lifestyle brands.
- Strong interpersonal and storytelling communication skills.
- Sales driven mindset with ability to meet sales targets.
- Customer centric approach with passion for personalized service.
- Cultural awareness to interact with international clientele.
- Collaborative team player in a dynamic environment.
- Flexible availability including weekends holidays and varying shifts.
- Legal authorization to work in the United States with proof of eligibility.
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