Client Advisor - La Cantera Mens

Summary

Client Advisor responsible for delivering exceptional luxury retail experiences by building lasting client relationships, advising across product categories, and driving individual and team sales performance. The role requires mastery of brand and product knowledge and use of clienteling tools to personalize client engagement within the store.

Responsibilities

• Achieve individual and team sales objectives and targets
• Learn and master brand and product knowledge
• Advise clients across all product categories
• Develop long term relationships using in house clienteling tools and systems
• Provide personalized service tailored to client needs and preferences
• Create memorable in store experiences that reflect the brand promise
• Contribute to a high performance team in a fast paced luxury retail environment

Requirements

• Previous retail experience preferably in high end or luxury market
• Customer centric background if luxury retail experience is not available
• Strong sales and commercial mindset
• Excellent interpersonal and relationship building skills
• Willingness to learn and develop in luxury retail
• Curious and motivated with a professional approach to client service