Summary
Join a luxury fashion house as a Client Advisor based at Saks Fifth Avenue in New York, responsible for building and maintaining client relationships, achieving sales goals, and representing the brand with deep product knowledge and professionalism.
Responsibilities
- Meet or exceed monthly and yearly sales objectives and individual KPI targets
- Deliver personalized, high quality customer service and cultivate long term client relationships
- Use CRM tools to collect and maintain customer data and an accurate client book
- Promote store events via email, phone, and personalized notes and follow up on sales and inquiries
- Support visual presentation and maintain store image and housekeeping standards
- Organize sales floor and stockroom according to company policy
- Assist with shipping, receiving, and inventory control as requested
- Address client related issues including shipping and alterations
Requirements
- Over three years of luxury fashion sales experience in a retail environment
- Proven history of exceeding individual and store targets
- Excellent verbal and written communication skills
- Strong organizational skills with ability to manage multiple tasks and follow through
- Team oriented with adaptability to a dynamic fast paced environment
- Willingness to work a flexible schedule including evenings, weekends, and holidays
- Foreign language skills are a plus
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