Summary
Full Time Client Advisor role in a luxury retail store providing exceptional personalized service and building long-term client relationships. The advisor will represent the brand, achieve sales objectives, and use in-house clienteling tools to maintain client engagement. The position requires strong interpersonal skills, a commercial mindset, and a passion for luxury retail.
Responsibilities
- Deliver exceptional client experiences by understanding and fulfilling client needs and preferences.
- Represent the brand with passion and professionalism in every client interaction.
- Achieve individual and team sales objectives through effective client engagement.
- Develop and maintain long-term client relationships using clienteling tools and systems.
- Learn and maintain product knowledge across all categories to provide personalized advice.
- Collaborate with team members to create a positive and dynamic store environment.
- Use strategic sales techniques to identify opportunities and close sales.
Requirements
- Previous retail experience preferably in a high end or luxury market or strong customer centric background.
- Commercial mindset with ability to achieve sales goals.
- Passion for building and maintaining meaningful relationships with diverse clients.
- Strong interpersonal and communication skills with ability to engage and influence clients.
- Willingness to learn and continuously improve personal and team performance.
- Ability to work in a fast paced luxury retail environment.
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